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Public.Market Privacy Policy


Effective date:  Sept. 24, 2018

Scope and Consent

We at Abundance Labs, Inc. (“Abundance Labs”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our Terms of Use , and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy.

Please remember that your use of the Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy.

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Public.Market site and services (“Services”), but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at info@publicmarket.io.

You are contracting with Abundance Labs, Inc., a Delaware Corporation.

The company you are contracting with is your data controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with our global privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of the Abundance Labs, Inc. corporate family as described in this Privacy Policy. We may process and retain your personal information on our servers in the U.S. and elsewhere in the world where our data centers are located.

EU Personal Data

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined in the EU Privacy Notice below.

Personal Information

"Personal Information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that Abundance Labs has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

We receive and store any information you knowingly provide to us. For example, through the registration process, we may collect Personal Information such as your name, email address, shipping address, and phone number.

The personal information we collect includes the following:

Personal information you give us when you use our Services or register for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us

  • Purchasing information you provide during a transaction, or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in

  • Other content that you generate, or that is connected to your account (such as adding items to your basket)

  • Financial information (such as credit/debit card or bank account numbers) in connection with a transaction

  • Postage, billing and other information used to purchase or post an item, as well as, where postal services are provided through one of our programs, and relevant postage information (such as tracking numbers and tracking updates)

  • In some instances, when you use our Services, you may provide age, gender, interests, sizes and favorites/preferences.

  • You may also provide us other information through a web form, by updating or adding information to your account, through your participation in community discussions, chats, dispute resolution, or when you otherwise correspond with us regarding our Services

  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

Personal information we collect automatically when you use our Services or register for an account with us

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device’s “Cookie” information. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

Our advertising partners may also transmit cookies to your browser or device, when you click on ads that appear on the Services. Also, if you click on a link to a third party website or service, a third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, our Services do not support “Do Not Track” requests, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

We may collect the following information from you automatically when you use our Services or register for an account with us:

  • We collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from the devices (including mobile devices) you use when you use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Services. This information comprises the following: Device ID or unique identifier, device type, and unique device token

  • Geo-location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings menu

  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

Personal information from other sources

  • We support signup and login via third-party account social media accounts (for example, Facebook, Google + or other third party sites). If you provide your third-party account credentials for us or otherwise sign in to the Services through a third party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, and that transmitted Third Party Account Information is covered by this Privacy Policy.

  • We may supplement the personal information we collect with information from third parties and add it to your account information. For example, we may collect and use demographic information that is publically available, additional contact information, as allowed by applicable national laws

  • We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or may have clicked on, etc.). If you provide us with access to any site with video content, then you agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we may collect, use and retain the information provided by these social media sites in accordance with this Privacy Policy

  • If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose, and retain their personal information according to our Privacy Policy.

Changes to this Policy

We are constantly trying to improve our Services, so we may need to amend this Privacy Policy from time to time. We will alert you to changes by posting the amended terms on this site, by sending you an email and/or by some other means. All amended terms automatically take effect 30 days after they are posted. Please note that if you’ve opted to not receive legal notices from us (or you’ve not provided us with your email address), those legal notices will still govern your use of the Services, and you remain responsible for reading and understanding the terms. If you use the Services after any change to the Privacy Policy have been posted, that means you agree to all of the changes.

Use and Retention

We use the personal information we collect to: provide and improve our Services, provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate, and investigate fraudulent or illegal activities.

We may use and retain your personal information as follows:

Provide, improve, and personalize our Services

  • Provide access to and use of our Services

  • Offer you site content that includes items and services that you may like

  • Keep track of your basket

  • Give you access to your purchase history, reviews, internal messages and other features

  • Customize, measure, and improve our Services

  • Provide other services requested by you as described when we collect the information

  • We may use geolocation information to provide you with location based services (such as advertising, search results, and other personalized content)

Contact you about your account and provide you customer service

  • Contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to provide you customer service

  • Contact you as necessary to enforce our Terms of Use, applicable national laws, and any agreement we may have with you

  • For these purposes we may contact you via email, telephone, text messages, and postal mail. When contacting you via telephone, to ensure efficiency, we may use autodialed or pre-recorded calls and text messages as described in our Terms of Use. Message and data rates may apply

Personalize our advertising and marketing communications

  • Personalize, measure, and improve our advertising based on your advertising customization preferences

  • Contact you, either via email, telephone, text messages, and postal mail in order to: offer you coupons, discounts and special promotions, and inform you about our Services and those of our Abundance Labs Labs, Inc. corporate family. We may use the contact information you have provided to contact you by e-mail, SMS text and/or telephone if you have consented to such contact. Message and data rates may apply

  • Deliver targeted marketing, service updates, and promotional offers based on your communication preferences

Prevent, detect, mitigate, and investigate fraudulent or illegal activities

  • Prevent, detect, mitigate, and investigate fraud, security breaches, potentially prohibited or illegal activities

  • Enforce our Privacy Notice, our Terms of Use or other policies

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.

Choice

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with personalized advertising, and whether you want to stay signed into your account.

Communication preferences

You can control the methods by which we may contact you about your account, and your buying and selling activities in your “My Account” page, under “Notification Preferences”. There, you may also control your member-to-member communications preferences setting and choose which newsletters and promotions you want to receive.

There are, however, certain emails regarding your account which you may not opt-out, mostly regarding security or identity confirmation. If you wish to stop receiving these required emails, you will have to cancel your account.

Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Notification Preferences within “My Account”, or indicate your communication preferences within the direct communication from us. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes unless you grant your express permission in return for rewards.

Advertising

If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement, or universally via “My Account”. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes. In addition to that, we do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.

Logged In

When you log in in to your account on our Services, we may give you the option to stay logged in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include:

  • Purchase an item

  • Check out or add items to your cart

  • Purchase an item with your stored payment credentials (if enabled in your account)

  • View your “My Account” page

  • View order history and details

  • Leave seller feedback

  • Conduct after-sale activities, such as leaving reviews, canceling orders, requesting returns or submitting claims

If you attempt to change your password, username, or update any other account information or attempt other account activity beyond those listed above that pose security risks, you will be sent a “Confirmation Email” to your current email address to ensure the request has been made by you, and no other entity.

You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer you should sign out and/or clear your cookies when you are done using our Services in order to protect your account and your personal information.

Withdraw consent

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice you may not have access to all our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our Terms of Use.

Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it and make corrections to it. This includes the following:

  • You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate

  • Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws

  • We will honor any statutory right you might have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable national laws, please contact us following the instructions in the Contact Us section below. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at privacy@publicmarket.io. California residents are also entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to privacy@publicmarket.io

Disclosure

We may share your Personal Information with third parties as described in this section:

Information that’s been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.

Advertisers: We may allow advertisers and/or merchant partners (“Advertisers”) to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in San Francisco to show you ads or offers for San Francisco businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.

We may deliver a file to you through the Services (known as a “web beacon”) from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt-out of web beacon tracking conducted by third parties through our Services by adjusting the Do Not Track settings on your browser; please note that we don’t control whether or how these third parties comply with Do Not Track requests.

Affiliated Businesses: In certain situations, businesses or third party websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.

Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we [reasonably] believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. Specifically, we reserve the right to share your Personal Information for the following purposes:

  • to comply with our legal requirements, enforce our Terms of Use, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety

  • to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history

  • to credit agencies or bureaus as authorized by applicable national laws (e.g. information on late or missed payments or other defaults on your account that may be reflected in your credit report or file)

  • to third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity

Public.Market Sellers as authorized by you or your use of our Services

When transacting with a Public.Market Seller, the Seller may request and we may provide him/her with information about you necessary to complete the transaction, such as your name, account ID, email address, contact details, shipping and billing address, or other information from you needed to promote the reliability and security of the transaction. If a transaction is held, fails, or is later invalidated, we may also provide the Seller with details of the unsuccessful transaction. The Seller receiving your information is not allowed to use this information for purposes unrelated to the transaction, such as to contact you for marketing purposes, unless you have expressly consented to it. Contacting users with unwanted or threatening messages is a violation of our Terms of Use.

Change of Ownership

If we were to merge with or be acquired by another company, we may share information with them in accordance with our global privacy standards. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information. If your personal information will be collected, used, disclosed, or retained for any purposes not covered in this Privacy Notice, you will receive prior notification of the processing of your personal information for the new purposes.

Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. If you believe your account has been abused, please contact us following the instructions in the Contact Us section below.

Important Information

This section describes some additional important information related to your use of our Services.

When you share your personal information on our sites or applications - what happens?

To help protect your privacy, we allow only limited access to your contact, shipping and financial information as necessary to facilitate your transactions and collect payments. However, Sellers will have access to your name, User ID, email address and other contact and shipping information.

How you should use the information you receive on Public.Market

When you are in a transaction with a Seller, we enable you to obtain or we may provide you with the personal information of the Seller (such as the company or individual’s name, account ID, email address, contact details, shipping and billing address) to complete the transaction. We encourage Sellers to inform your about their privacy practices and respect your privacy. In all cases, the Seller must give you a chance to remove your information from their database and give you a chance to review what information they have collected about you.

Sellers may use the personal information that they have access to only for Public.Market transaction-related purposes, or for other services offered through Public.Market (such as escrow, shipping, fraud complaints, and member-to-member communications), and for purposes expressly consented to by the user to whom the information relates. Using personal information of users that you have access to for any other purpose constitutes a violation of our Terms of Use.

Unwanted or threatening email

We do not tolerate abuse of our Services. Sellers do not have permission to add users to their mailing list (email or postal), call, or send text messages for commercial purposes, even if this user purchased something from the Seller, unless the user has given his/her explicit consent. Sending unwanted or threatening email and text messages is against our Terms of Use. To report Public.Market-related scam or spoof emails please forward the email to scam@publicmarket.io

Third Party Privacy Practices

This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply.

We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. This is true even where the third parties to whom you disclose personal information are bidders, buyers or sellers on our sites.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

California Privacy Rights

California Civil Code Section 1798.83 permits users of the Services who are California residents to request certain information regarding its disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email with "California Privacy Rights" in the heading to info@publicmarket.io or write us at the address listed below.

EU Privacy Notice

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.

For this EU Privacy Notice section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but, in addition to the information identified in the Privacy Policy as Personal Data above, “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Abundance Labs will be the controller of your Personal Data processed in connection with the Services.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at info@publicmarket.io

What Personal Data Do We Collect From You?

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:

  • First and Last name

  • Email address

  • Shipping address

  • Phone number

  • Biographical information

  • Location information

  • Links to your social media accounts

  • Any other information you choose to share on the Services, for example, anything you post to a public part of your Profile

Information we receive from third party sources: Some third parties such as our business partners and service providers provide us with Personal Data about you, such as the following:

  • Account information for third party services: If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (e.g., Facebook Connect), or if you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.

  • Information from our advertising partners: We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications.

  • Information from third party service providers: Some of our third party service providers (such as Lever) collect Personal Data about our employees and job candidates and share that information with us.

Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:

  • IP address

  • Your activity on the Services. This includes class usage information such as order history, viewed, items added to cart, returns, order cancellations, support requests, Buyer Rewards earned, and Public Market purchases.

  • Device identifiers

  • Web browser information

  • Page view statistics

  • Browsing history

  • Transaction information (e.g. transaction amount, date and time such transaction occurred)

  • Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.). For more information, please review the “Information About Cookies” section above.

  • Location information (e.g. IP address)

  • Log data (e.g. access times, hardware and software information)

We may process Personal Data to operate, improve, understand and personalize our Services, especially when requested by a Public Market user. For example, we may use Personal Data to:

  • Create and manage user accounts and profiles

  • Personalize content on certain listings. This includes showing users their saved listings and previous deals through reviews and our internal “Activity Feed”.

  • Provide users with new services or community features

  • Communicate with you about the Services

  • Contact you with announcements, updates or offers regarding the Services

  • Process orders

  • Provide support and assistance for the Services

  • Analyze and improve the Services

  • Meet contract or legal obligations

  • Respond and fulfill user inquiries and requests

  • Resolve disputes

  • Protect against or deter fraudulent, illegal or harmful actions or prohibited products & services

  • Enforce our Terms and Conditions

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

  • Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.

    • First and Last name

    • Email address

    • Shipping address

    • Phone number

    • Password

    • If you have placed an order, the content of your said order details

  • Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.

    • First and Last name

    • Email address

    • Location information

    • IP address

    • Your activity on the Services, including usage information and order history

  • Examples of these legitimate interests include:

    • Operation and improvement of our business, products and services

    • Personalization of web content on the Service

    • Analyzing the use of the Services

    • Marketing of our products and services

    • Provision of customer support & dispute resolution

    • Protection from fraud or security threats

    • Compliance with legal obligations

    • Completion of corporate transactions

  • Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data.

  • Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

How and With Whom Do We Share Your Data?

We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:

  • Payment processors

  • Fraud prevention service providers

  • Ad networks and marketing tools

  • Analytics service providers

  • Engineering and development tools

  • Staff augmentation and contract personnel

  • Hosting service providers

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

  • Public Market merchants with whom you have placed an order or made an inquiry

  • Social media services (if you interact with them through your use of the Services)

  • Third party business partners who you access through the Services

We also share Personal Data when we believe it is necessary to:

  • Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies

  • Protect us, our business or our users, for example to enforce our terms of service, prevent spam or other unwanted communications and investigate or protect against fraud

  • Maintain the security of our products and services

How Long Do We Retain Your Personal Data?

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may, however, retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. We also maintain a backup of your personal information after your account is canceled. We do this in case you or any user wants to recover their account. To completely wipe your personal information from our database beyond the point of recovery, please contact info@publicmarket.io and ask for your account to be not only deactivated, but “destroyed.” We will make sure to honor this request, and not keep any record of your personal information for more than 48 hours after the request was issued, unless required by law.

What Security Measures Do We Use?

We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.

Personal Data of Children: As noted above, we do not knowingly collect or solicit Personal Data from anyone under the age of 13.

What Rights Do You Have Regarding Your Personal Data?

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email info@publicmarket.io. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also request data by emailing info@publicmarket.io.

  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by making changes to your Profile. You can request that we correct or supplement such data by emailing info@publicmarket.io.

  • Erasure: You can request that we erase some or all of your Personal Data from our systems by emailing info@publicmarket.io.

  • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.

  • Exportability: You can ask for a copy of your Personal Data in a machine-readable format, but only by contacting us directly. We may take up to 48 hours to manually export your data.

  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.

  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

  • Right to File Complaint: You have the right to lodge a complaint about Abundance Lab’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

Transfers of Personal Data: The Services are hosted and operated in the United States (“U.S.”) through Abundance Labs and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Abundance Labs in the U.S. and will be hosted on U.S. servers, and you authorize Abundance Labs to transfer, store and process your information to and in the U.S., and possibly other countries. You hereby consent to the transfer of your data to the U.S. as set forth herein.

Abundance Labs is committed to the Principles of the EU-U.S. Privacy Shield Framework set forth by the U.S. Department of Commerce regarding the collection and use of Personal Data transferred from the EU. These Principles are (1) notice, (2) consent, (3) accountability for onward transfer, (4) security, (5) data integrity and purpose limitation, (6) access and (7) recourse, enforcement and liability with respect to all Personal Data received from within the EU in reliance on the Privacy Shield. The Privacy Shield Principles require that we remain potentially liable if any third party processing Personal Data on our behalf fails to comply with these Privacy Shield Principles (except to the extent we are not responsible for the event giving rise to any alleged damage). Abundance Labs’s compliance with the Privacy Shield is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. For more information about the Privacy Shield Program, please visit https://www.privacyshield.gov/.

Please contact us at info@publicmarket.io with any questions or concerns relating to the Privacy Shield. If you do not receive timely acknowledgment of your Privacy Shield-related complaint from us, or if we have not resolved your complaint, you may also resolve a Privacy Shield-related complaint through JAMS, an alternative dispute resolution provider located in the United States. You can visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint, at no cost to you. Under certain conditions, you may also be entitled to invoke binding arbitration for complaints not resolved by other means.

Questions or Complaints

If you have a question or a complaint about this Privacy Notice, our global privacy standards, or our information handling practices, you can reach us at info@publicmarket.io